Privacy policy

Welcome to Zonova.shop. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Phone number
  • Shipping address
  • Email address
  • Payment details
  • Order history
  • Device and browser information

We collect this information to process your orders and improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you regarding your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized activities
  • Send updates or promotional offers (if applicable)

3. Payment Methods

We currently accept the following payment methods:

  • Cash on Delivery (COD)
  • JazzCash
  • EasyPaisa

Your payment information is handled securely and is only used for order processing purposes.

4. Shipping Area

We currently provide shipping services only within Pakistan.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, analyze traffic, and enhance user experience.

Cookies help us understand customer preferences and provide a smoother shopping experience.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

7. Third-Party Services

We may use trusted third-party services such as Shopify and delivery partners to operate our store and fulfill orders.

These third parties may have access to necessary customer information only for business operations.

Learn more about Shopify Privacy Policy.

8. Returns & Refunds

We offer returns and refunds according to our Return & Refund Policy. Customers may contact us for assistance regarding damaged, incorrect, or eligible returned products.

9. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

Store Name: Zonova.shop
Email: fawad.bnu2011@zonova.shop
Phone: 0333 9748746
Country: Pakistan

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.